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Manuals and User Guides for Honeywell PC42T. We have 6 Honeywell PC42T manuals available for free PDF download: User Manual, Quick Start Manual
Honeywell PC42T User Manual (72 pages)
desktop printer
Brand: Honeywell
|
Category: Label Maker
|
Size: 6.7 MB
Table of Contents
-
Table of Contents
3
-
Customer Support
7
-
Product Service and Repair
7
-
Limited Warranty
7
-
Send Feedback
7
-
-
About the Printer
9
-
About the Pc42T Printer
10
-
Printer Features
10
-
About the Print Button
11
-
About the Status LED
12
-
Status LED States
12
-
About Media
13
-
Load Tear-Off Media
14
-
Load External Media
18
-
-
Load Ribbon
18
-
Connect the Printer to Power
24
-
About Printer Command Languages
24
-
About Direct Protocol
25
-
About Esim
25
-
About Zsim
25
-
-
How to Set the Printer Command Language
25
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Set the Command Language with the Print Button
26
-
Set the Command Language from the Printer Web Page
26
-
-
About Test Labels
27
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Print a Test Label When You Turn on the Printer
27
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Print a Test Label When the Printer Is Ready to Print
28
-
-
-
Connect the Printer
29
-
Install Printer Drivers
30
-
How to Connect the Printer to Your PC
31
-
Connect the Printer with a USB Cable
31
-
Connect the Printer with a Serial Cable
31
-
Connect the Printer to Your Network
32
-
Connect a USB Device
32
-
Configure the Printer
33
-
Configure the Printer from the Printer Web Page
33
-
Configure the Printer with Printset
35
-
-
Upgrade the Firmware
35
-
Download the Printer Firmware Update
36
-
Upgrade Firmware from a USB Storage Device
36
-
-
-
-
Troubleshoot and Maintain the Printer
37
-
Contact Product Support
38
-
Locate the Printer Configuration and Serial Numbers
39
-
Printer Problems and Possible Solutions
40
-
How to Restore Default Settings
41
-
Restore Default Settings with the Print Button
41
-
Restore Default Settings from the Printer Web Page
42
-
Restore Default Settings with Printset
43
-
Clean the Printhead
43
-
Replace the Printhead
44
-
Clean the Platen Roller
46
-
Clean the Interior of the Printer
47
-
Clean the Exterior of the Printer
48
-
-
-
Specifications
49
-
Printer Specifications
50
-
Supported Bar Code Symbologies
53
-
-
Default Settings
55
-
Default Configuration
56
-
Serial Port Settings
56
-
Ethernet Settings
57
-
Media Settings
57
-
Print Quality Settings
60
-
General System Settings
61
-
Manage I/O Settings
62
-
Manage Services Settings
62
-
DNS Network Services
63
-
Net1 Network Services
63
-
WINS Network Services
64
-
Web Server Network Services
64
-
-
-
Print Labels with Inprint
65
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About the Inprint Page
66
-
Print Inprint Labels
66
-
Predefined Inprint Label Formats
68
-
-
-
Advertisement
Honeywell PC42T User Manual (73 pages)
Desktop Printer
Brand: Honeywell
|
Category: Printer
|
Size: 12.38 MB
Table of Contents
-
Customer Support
3
-
Product Service and Repair
3
-
Limited Warranty
3
-
Table of Contents
5
-
-
About the Printer
11
-
About the Pc42T Printer
12
-
Printer Features
12
-
About the Print Button
13
-
About the Status LED
14
-
About Media
15
-
Load Tear-Off Media
16
-
Load External Media
20
-
-
Load Ribbon
20
-
Connect the Printer to Power
26
-
About Printer Command Languages
26
-
About Direct Protocol
27
-
About Esim
27
-
About Zsim
27
-
-
How to Set the Printer Command Language
27
-
Set the Command Language with the Print Button
28
-
Set the Command Language from the Printer Web Page
28
-
-
About Test Labels
29
-
Print a Test Label When You Turn on the Printer
29
-
Print a Test Label When the Printer Is Ready to Print
30
-
-
-
Connect the Printer
31
-
Install Printer Drivers
32
-
How to Connect the Printer to Your PC
33
-
Connect the Printer with a USB Cable
33
-
Connect the Printer with a Serial Cable
33
-
-
Connect the Printer to Your Network
34
-
Connect a USB Device
34
-
Configure the Printer
35
-
Configure the Printer from the Printer Web Page
35
-
Configure the Printer with Printset
37
-
-
Upgrade the Firmware
37
-
Download the Printer Firmware Update
38
-
Upgrade Firmware from a USB Storage Device
38
-
-
-
Troubleshoot and Maintain the Printer
39
-
Contact Product Support
40
-
Locate the Printer Configuration and Serial Numbers
41
-
Printer Problems and Possible Solutions
42
-
How to Restore Default Settings
43
-
Restore Default Settings with the Print Button
43
-
Restore Default Settings from the Printer Web Page
44
-
Restore Default Settings with Printset
45
-
-
Clean the Printhead
45
-
Replace the Printhead
46
-
Clean the Platen Roller
48
-
Clean the Interior of the Printer
49
-
Clean the Exterior of the Printer
50
-
-
-
Specifications
51
-
Printer Specifications
52
-
Supported Bar Code Symbologies
55
-
-
Default Settings
57
-
Default Configuration
58
-
Serial Port Settings
58
-
Ethernet Settings
59
-
Media Settings
59
-
Print Quality Settings
62
-
General System Settings
62
-
Manage I/O Settings
64
-
Manage Services Settings
64
-
DNS Network Services
65
-
Net1 Network Services
65
-
WINS Network Services
66
-
Web Server Network Services
66
-
-
-
Print Labels with Inprint
67
-
About the Inprint Page
68
-
Print Inprint Labels
68
-
Predefined Inprint Label Formats
70
-
-
Honeywell PC42T User Manual (17 pages)
SPO – Systems support, Co-operative Online Bibliographic System & Services
Brand: Honeywell
|
Category: Label Maker
|
Size: 1.32 MB
Table of Contents
-
Table of Contents
3
-
1 Introduction
5
-
2 Setting up the Honeywell Pc42T Printer
5
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List of Equipment
5
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Printer Description
5
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Figure 1: Honeywell Pc42T Front Panel
6
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Figure 2: Rear Panel
6
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Getting the Printer Ready
7
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Inserting the Label Roll
7
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Inserting the Ribbon
8
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Print Button and Status LED
9
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Connecting the Printer to a PC and Installing the Driver
10
-
Connecting the Printer to Your Network
10
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Figure 3: Printer’s Web Interface
11
-
-
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3 Print Settings (COBISS3)
12
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Figure 4: Printset Software
12
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Figure 5: Label Format Settings (New: USER (60.0 MM X 40.0 MM))
12
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Figure 6: Printout Position Settings («Horizontal Offset», «Vertical Offset»)
13
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Figure 7: Print Settings (Graphics, «Dithering»)
13
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Figure 8: Media Settings («Print Method»: Thermal Transfer)
14
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Figure 9: Setting Print Options («Darkness», «Speed Settings»)
14
-
-
4 Setting Logical Destinations in COBISS3
15
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Figure 10: Seagull Driver
15
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Figure 11: COBISS3 User Interface
15
-
Figure 12: Local Destinations Editor
16
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Figure 13: Setting Local Destinations
16
-
Figure 14: Detailed Settings
17
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Figure 15: Refreshing Settings in the COBISS3 User Interface
17
-
Advertisement
Honeywell PC42T Quick Start Manual (3 pages)
Desktop Printer
Brand: Honeywell
|
Category: Printer
|
Size: 3.25 MB
Honeywell PC42T Quick Start Manual (2 pages)
desktop printer
Brand: Honeywell
|
Category: Printer
|
Size: 3 MB
Honeywell PC42T Quick Start Manual (2 pages)
Desktop Printer
Brand: Honeywell
|
Category: Printer
|
Size: 2.93 MB
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More Honeywell Manuals
Honeywell PC42T Plus — настольный принтер этикеток, рекомендованный для малотиражной печати (до 1 000 печатных форм в день). Устройство поддерживает технологии прямой термопечати и термопереноса. Подходит для автоматизации работы предприятий малого и среднего бизнеса. Используется во всех отраслях деятельности, включая производство и торговлю маркированными товарами.
Подберем принтер этикеток Honeywell для вашего бизнеса. Доставим по всей России!
Оставьте заявку и получите консультацию в течение 5 минут.
Характеристики и функциональные возможности
Для полноценной работы принтера Honeywell PC42T Plus нужно подключить устройство к компьютеру, установить драйверы и программу для печати. Функциональные возможности:
- возможность использования разных типов носителей шириной до 110 мм: этикеток, непрерывной ленты, бирок;
- печать одномерных и двухмерных штрихкодов, в том числе Data Matrix, PDF417, Micro PDF417;
- совместимость с ОС Microsoft Windows XP, Vista, Windows 7, Server 2003 и Server 2008;
- поддержка шрифтов TrueType, OpenType, Bitmap и 1-битных форматов графики (PCX, PNG, GIF, BMP).
Принтер поддерживает следующие эмуляторы и языки управления:
- протокол Direct Protocol — гибкий язык для работы с печатающим устройством, дает возможность сочетать переменные данные и предопределенные макеты;
- ESim — эмулятор командного языка EPL, позволяет интерпретировать программы Eltron®;
- ZSim — эмулятор командного языка ZPL, используется для интерпретации программ Zebra™.
Существует возможность использования внешних носителей, что актуально при печати бирок или билетов. Для этого придется дополнительно приобрести специальный держатель.
Технические характеристики Honeywell PC42T Plus представлены в таблице.
| Параметры | Характеристики |
| Разрешение, dpi | 203 |
| Скорость печати (может меняться), мм/с | 50, 75 и 100 |
| Объем памяти, Мб | 128 флэш
64 SDRAM |
| Возможность расширения объема памяти, Гб | До 32 (опционально, посредством подключения USB-накопителя) |
| Интерфейсы | USB для ПК, USB-хост
Опционально: Ethernet, RS-232 |
| Датчики | Зазора между этикетками, отсутствия носителя, подъема головки, черной метки |
| Питание | От электросети |
Благодаря тому, что принтер оснащен двумя разъемами USB, к нему можно подключить не только ПК, но и дополнительное оборудование, такое как сканер штрихкодов, клавиатура и прочее.
Базовая комплектация Honeywell PC42t Plus
В базовый комплект, кроме самого печатающего устройства, включены следующие элементы:
- компакт-диск с Inter Driver для подключения Honeywell PC42T Plus к компьютеру и бесплатный инструмент PrintSet для настройки принтера;
- блок питания;
- кабель для подключения к блоку питания;
- две втулки для размотки и сматывания ленты;
- держатель рулона этикеток;
- кабель USB;
- инструкция по эксплуатации.
Важно использовать блок питания, который поставляется в комплекте с устройством. Не рекомендуется применение адаптера, не одобренного производителем. Это может нанести вред печатающему устройству и лишает его владельца прав на гарантию.
В базовой модификации принтер поставляется с двумя интерфейсами USB. На заводе производителем могут быть дополнительно добавлены Ethernet, RS-232.
Внешний вид и удобство эксплуатации
Настольный принтер отличается компактными размерами (297 × 226 × 177 мм) и сравнительно небольшим весом (2,5 кг). Корпус изготовлен из черного пластика, имеет закругленные края, большое окно на крышке, позволяющее пользователю визуально контролировать расход ленты. Одно из преимуществ устройства — низкий уровень шума во время работы.
Конструктивные элементы принтера:
- индикатор состояния;
- кнопка для открытия крышки (находится на боковой части корпуса);
- кнопка для включения и отключения оборудования;
- кнопка для печати;
- окно.
На задней панели размещены:
- отверстие для загрузки внешних материалов;
- разъем для подключения блока питания;
- USB для ПК;
- USB-хост;
- Ethernet и RS-232 (последовательный порт) при использовании данной опции.
Принтер можно подключить к ПК через USB или RS-232, если он предусмотрен опционально. При наличии интерфейса Ethernet оборудование распознается другими устройствами через интернет. По умолчанию используется протокол DHCP для получения IP-адреса. Если в сети актуален другой способ получения IP-адреса, придется его указать с помощью программы конфигурирования. Для этого принтер подключают к ПК через USB или последовательный порт.
Второй разъем USB можно использовать для подсоединения дополнительного оборудования (сканера штрихкодов, клавиатуры и прочего).
Индикатор состояния уведомляет пользователя о корректной работе устройства или указывает на ошибки:
- зеленый: запуск принтера, печать приостановлена (медленно мигает), обмен данными, запуск эмуляторов ZSim и ESim (быстро мигает), в состоянии покоя (не мигает);
- оранжевый (мигает): установка прошивки с USB-накопителя;
- красный (мигает): ошибка (отсутствие носителя, застревание ленты при печати и прочее).
Кнопка печати используется также для калибровки материала и датчика Honeywell PC42T Plus, промотки ленты на начало следующей этикетки.
Мы готовы помочь!
Задайте свой вопрос специалисту в конце статьи. Отвечаем быстро и по существу. К комментариям
Расходные материалы для Honeywell PC42t Plus
Печать осуществляется на этикетках, непрерывных лентах, бирках. Используются материалы шириной от 25 до 110 мм. Для термопечати на принтере Honeywell PC42T Plus применяется специальная бумага с термочувствительным слоем. Для реализации технологии термопереноса потребуется риббон с наружной красящей стороной. Он должен быть шире носителя.
Скорость печати составляет до 100 мм/с, но может быть меньше, что зависит от структуры, плотности и типа расходных материалов. Разрешение стандартное: 203 dpi, что соответствует значению 8 точек на мм.
Максимальная ширина печати составляет 104 мм. Плотность материала носителя — от 0,0762 до 0,254 мм. Длина риббона — до 300 м. Поддерживаются катушки ленты большого размера (внешний диаметр до 127 мм).
Подскажем, какой принтер Honeywell из нашего каталога подойдет для вашего бизнеса.
Оставьте заявку и получите консультацию в течение 5 минут.
Инструкции, драйверы, прошивки, программы для печати принтера Honeywell PC42t Plus: скачать
Для возможности подключения Honeywell PC42T Plus к ПК через USB придется установить драйвер (InterDriver), который находится на диске из базовой комплектации. Поддерживаются операционные системы Windows. Если диск отсутствует, скачать драйвер можно через web-сайт Honeywell (инструкция по установке представлена в руководстве пользователя).
При подключении к ПК через последовательный порт нужно установить его параметры через web-страницу принтера либо при помощи PrintSet.
Также подключить принтер к внешним устройствам можно через интернет, при наличии опции интерфейса Ethernet.
Производитель рекомендует периодически обновлять прошивку при появлении новых версий с исправленными ошибками, допущенными ранее, и другими полезными функциями. Обновление прошивки доступно с USB-накопителя.
На официальном сайте производителя отсутствует русскоязычная инструкция по использованию. Доступно руководство пользователя на английском языке.
Для загрузки любого ПО, драйвера, прошивки с официального сайта производителя Honeywell PC42T Plus требуется создать учетную запись и скачать установочный файл.
Калибровка и настройка печати на этикетках на принтере Honeywell PC42t Plus
Для настройки принтера Honeywell PC42T Plus для печати на этикетках можно использовать web-страницу устройства (для входа потребуется указать IP-адрес в браузерной строке на компьютере) или PrintSet (находится на диске, поставляемом в комплекте). При использовании PrintSet на компьютере должна быть установлена ОС Windows XP или версия выше.
Для калибровки материала принтер формирует этикетку с конфигурацией и дает возможность указать язык управления. Для калибровки датчика выполняется тестовый прогон (печатается несколько экземпляров этикеток). Для этого используется кнопка печати, ПО настроек или web-страница.
При сбросе настроек установятся параметры Honeywell PC42T Plus по умолчанию.
Отзывы
В отзывах пользователи отмечают следующие преимущества принтера этикеток Honeywell PC42T Plus:
- элегантный дизайн;
- многоязычность;
- возможность использовать разные типы носителей и получать цветные этикетки.
Аппарат возможно подключать не только к персональному компьютеру, но и к другим устройствам.
В числе недостатков Honeywell PC42T Plus — небольшой ресурс печати (до 1 000 печатных форм) и отсутствие инструкции на русском языке.
Стоимость Honeywell PC42t Plus
Цена оборудования зависит от его функциональности. При добавлении опций в виде последовательного порта и Ethernet стоимость повышается. Если не требуется функция термотрансферной печати, можно сэкономить на покупке риббона.
Как выбрать
Оборудование поставляется в следующих модификациях, которые различаются между собой набором интерфейсов:
- два USB;
- два USB + Ethernet;
- два USB + RS-232;
- два USB + Ethernet + RS-232.
Если планируется подключать печатающее устройство только к ПК, достаточно приобрести базовую модификацию. При необходимости подключения к компьютеру через последовательный порт следует выбрать оборудование с RS-232.
Наличие интерфейса Ethernet позволяет совместить принтер с несколькими устройствами через интернет.
Итог
Honeywell PC42T Plus — экономичное решение для предприятий малого и среднего бизнеса. Используется во всех сферах деятельности. Отличается простотой управления, а благодаря возможности установки катушки большого размера позволяет реже производить замену расходных материалов.
Техническое сопровождение принтеров Honeywell. Решим любые проблемы!
Оставьте заявку и получите консультацию в течение 5 минут.
Оцените, насколько полезна была информация в статье?
Наш каталог продукции
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кассового, торгового, весового, банковского и офисного оборудования.
Посмотреть весь каталог
View a manual of the Honeywell PC42T PLUS below. All manuals on ManualsCat.com can be viewed completely free of charge. By using the ‘Select a language’ button, you can choose the language of the manual you want to view.
Page: 1
Disclaimer
Honeywell International Inc. (“HII”) reserves the right to make changes in specifications and other
information contained in this document without prior notice, and the reader should in all cases con-
sult HII to determine whether any such changes have been made. The information in this publication
does not represent a commitment on the part of HII.
HII shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental
or consequential damages resulting from the furnishing, performance, or use of this material. HII
disclaims all responsibility for the selection and use of software and/or hardware to achieve intended
results.
This document contains proprietary information that is protected by copyright. All rights are
reserved. No part of this document may be photocopied, reproduced, or translated into another lan-
guage without the prior written consent of HII.
Copyright 2015-2018 Honeywell International Inc. All rights reserved.
Web Address: www.honeywellaidc.com
Patents
For patent information, refer to www.hsmpats.com.
Page: 2
PC42t Desktop Printer User Guide iii
Customer Support
Technical Assistance
To search our knowledge base for a solution or to log in to the
Technical Support portal and report a problem, go to
www.hsmcontactsupport.com.
For our latest contact information, see
www.honeywellaidc.com/locations.
Product Service and Repair
Honeywell International Inc. provides service for all of its
products through service centers throughout the world. To
obtain warranty or non-warranty service, return your product
to Honeywell (postage paid) with a copy of the dated pur-
chase record. To learn more, go to www.honeywellaidc.com
and select Service & Repair at the bottom of the page.
Limited Warranty
For warranty information, go to www.honeywellaidc.com and
click Get Resources > Product Warranty.
Warning: Moving parts are exposed when the cover is open. Make
sure the cover is closed before you operate the printer.
Warning: The printhead/motor may be hot. Allow the printhead/
motor to cool.
Warning: Do not put your fingers inside the print mechanism when
the power is on.
Warning: The tear bar contains sharp edges. Keep fingers and
other body parts away from the tear bar.
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iv PC42t Desktop Printer User Guide
Caution: Read and review the warnings in this manual carefully
before connecting the printer.
Caution: Observe all safety and accident prevention regulations
applicable to your specific region and application.
Caution: Do not spray the printer with water. If you are using a host
to clean the premises in an industrial environment, remove the
printer or protect it carefully from spray and moisture.
Caution: You must implement both hardware and software safety
precautions to prevent the possibility of undefined system states.
Caution: You must make sure that dangerous conditions cannot
occur under any circumstances, even for a brief period of time.
Caution: Carefully read the warning text on the envelope before
using a cleaning card.
Caution: To reduce the risk of electric shock or fire, keep the cover
closed and turn off the printer when not in use. No user-serviceable
parts inside.
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Contents
PC42t Desktop Printer User Guide iii
Contents
Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii
Technical Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Product Service and Repair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .iii
About the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
About the PC42t Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Printer Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
About the Print Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
About the Status LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
About Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Load Tear-Off Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Load External Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Load Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Connect the Printer to Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
About Printer Command Languages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
About Direct Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
About ESim . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
About ZSim. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
How to Set the Printer Command Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Set the Command Language with the Print Button . . . . . . . . . . . . . . . . . . 18
Set the Command Language from the Printer Web Page . . . . . . . . . . . . . 18
About Test Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Print a Test Label When You Turn on the Printer . . . . . . . . . . . . . . . . . . . 19
Print a Test Label When the Printer is Ready to Print . . . . . . . . . . . . . . . . 20
Connect the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Install Printer Drivers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
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iv PC42t Desktop Printer User Guide
How to Connect the Printer to Your PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Connect the Printer with a USB Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Connect the Printer with a Serial Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Connect the Printer to Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Connect a USB Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Configure the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Configure the Printer from the Printer Web Page. . . . . . . . . . . . . . . . . . . . 25
Configure the Printer with PrintSet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Upgrade the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Download the Printer Firmware Update . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Upgrade Firmware from a USB Storage Device . . . . . . . . . . . . . . . . . . . . 28
Troubleshoot and Maintain the Printer . . . . . . . . . . . . . . . . . . . . . . . . 29
Contact Product Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Locate the Printer Configuration and Serial Numbers. . . . . . . . . . . . . . . . . . . . . . . 31
Printer Problems and Possible Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
How to Restore Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Restore Default Settings with the Print Button . . . . . . . . . . . . . . . . . . . . . . 33
Restore Default Settings from the Printer Web Page. . . . . . . . . . . . . . . . . 34
Restore Default Settings with PrintSet . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Clean the Printhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Replace the Printhead. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Clean the Platen Roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Clean the Interior of the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Clean the Exterior of the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Printer Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Supported Bar Code Symbologies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Default Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
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Contents
PC42t Desktop Printer User Guide v
Default Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Serial Port Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Ethernet Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Media Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Print Quality Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
General System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Manage I/O Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Manage Services Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
DNS Network Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Net1 Network Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
WINS Network Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Web Server Network Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Print Labels with INPrint. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
About the INPrint Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Print INPrint Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Predefined INPrint Label Formats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Page: 7
1
1
About the Printer
This chapter introduces the PC42t printer. It includes
descriptions of the printer features and basic operation.
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Chapter 1 — About the Printer
2 PC42t Desktop Printer User Guide
About the PC42t Printer
The PC42t printer is a lightweight, reliable printer that is easy to use. It is
designed to print up to 1000 labels a day. Printer features include:
• 203 dpi (8 dots/mm) printing.
• print speeds from 2 to 4 ips (inches per second).
• USB host port for connecting storage devices, scanners, or
keyboards.
• USB device port for connecting to a desktop PC.
• support for printer programming languages including Direct Protocol,
ZSim, and ESim.
• optional, factory-installed Ethernet interface.
• optional, factory-installed RS-232 serial port interface.
Printer Features
Use the next illustrations to locate printer features.
PC42t Front Panel
Power
Latch
Print Button
Status LED Media Window
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Chapter 1 — About the Printer
PC42t Desktop Printer User Guide 3
PC42t Rear Panel
About the Print Button
Use the next table to understand the functions of the Print button.
Power port
External media
feed slot
USB host port
USB device port
Serial port
(optional)
Ethernet port
(optional)
How to Use the Print Button
Print Button Action Description
Press and hold the
Print button (while the
printer is starting up)
The printer calibrates the media, prints a
configuration label, and then lets you select the
printer command language: Direct Protocol,
ESim, or ZSim. Release the Print button when
the printer command language you want to use
prints out.
Press and hold the
Print button for two
seconds and then
release (when the
printer is idle)
The printer prints out several labels to calibrate
the media sensor (testfeed).
Press and hold the
Print button (when
the printer is idle)
The printer prints out several labels (testfeed)
and then prints the configuration label.
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Chapter 1 — About the Printer
4 PC42t Desktop Printer User Guide
About the Status LED
The status LED turns green, orange, or red to indicate the current status
of the printer. Use the next table to understand the states of the status
LED.
Press and release the
Print button
If the printer is idle, the printer advances media
to the beginning of the next label.
If the printer is printing, the printing pauses.
If the printer has been paused, printing resumes.
Press and hold the
Print button for three
seconds
If the printer is paused, the print job is canceled
and any print jobs inside the printer are
discarded. The printer returns to the idle state.
How to Use the Print Button (continued)
Print Button Action Description
Status LED States
LED State Description
Off Power is turned off.
Green (solid) The printer is idle and waiting for the next print
job.
Green (blink from start
up)
The printer is experiencing a memory error. You
need to upgrade the firmware. For help, see
“Upgrade the Firmware” on page 27.
Status LED
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Chapter 1 — About the Printer
PC42t Desktop Printer User Guide 5
About Media
The printer can print on labels, tags, and continuous (receipt and linered)
media. The printer supports both direct thermal and thermal transfer
media. To use thermal transfer media, you also need thermal transfer
ribbon. The PC42t printer supports media from 1 to 4.33 inches (25 to
110 mm) wide.
Green (blink) The printer is just starting up.
Printing is paused. Press the Print button to
resume printing or press and hold the Print
button for three seconds to cancel the print job.
Green (fast blink) The printer is communicating.
The simulator (ZSim and ESim) is starting up.
Orange (solid) The printhead is too hot. Wait for the printhead
to cool down to an acceptable temperature
before it can resume printing.
Orange (blink) The printer is upgrading its firmware from an
inserted USB flash drive. Remove the USB
flash drive after the LED turns solid green.
Red (blink) The printer is in Error mode. The printer may be
out of ribbon, have ribbon installed (when
configured for direct thermal), be out of media,
have the printhead lifted, have a label
obstructing the printing path, or you may not
have performed a testfeed (hold Print button
until several labels print).
After you have fixed the error, press the Print
button to restart printing.
Red and green
(alternating blink)
The printer is experiencing a hardware issue.
Return the printer to Honeywell for service. For
help, see “Product Service and Repair” on
page vii.
Status LED States (continued)
LED State Description
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Chapter 1 — About the Printer
6 PC42t Desktop Printer User Guide
Load Tear-Off Media
In tear-off printing mode, you manually tear off the media upward against
the tear bar.
1 Press in on the cover latches on both sides of the printer and open
the cover.
2 Press in on the top of both locking tabs to open the print and ribbon
mechanism.
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Chapter 1 — About the Printer
PC42t Desktop Printer User Guide 7
3 Insert the media spindle into the media roll. If there is an empty
media core in the media compartment, remove it.
• If you have a 1.0-inch core, insert the media spindle so that the
1”^ is facing upward.
• If you have a 1.5-inch core, insert the media spindle so that the
1.5”^ is facing upward.
4 Adjust the black mark sensor according to this table:
Move the sensor to the left triangle for gap media.
Type of Media Position of Sensor
Black mark Under the black mark
Gap Line up with the left triangle
Cloth tag and other media Line up with the right triangle
(default position)
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Chapter 1 — About the Printer
8 PC42t Desktop Printer User Guide
5 Feed the media underneath the print and ribbon mechanism and to
the front of the printer.
6 Adjust the media holders to the width of the media or liner. Make sure
the media lays flat.
7 Lower the print and ribbon mechanism and press down until both
locking tabs snap into place.
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Chapter 1 — About the Printer
PC42t Desktop Printer User Guide 9
8 Close the cover.
9 Make sure you configure these printer settings:
• Thermal transfer or direct thermal printing
• Media type
• Media width and length
10 Press and hold the Print button to print a test label. For help, see
“About Test Labels” on page 19.
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Chapter 1 — About the Printer
10 PC42t Desktop Printer User Guide
Load External Media
You can place the media supply, such as fanfold tickets or tags, behind
the printer. You need to purchase an external media holder separately.
1 Place the media behind the printer.
2 Feed the media into the printer through the external media feed slot.
3 Thread the media through the printer and adjust the media holders
and sensor as you would for media that loads inside the printer.
Load Ribbon
You need to use thermal transfer ribbon to print on thermal transfer
media. Make sure to select ribbon that matches the face materials of the
media to obtain the best durability and print quality.
Note: Make sure to protect the media from direct sunlight and from
dust, dirt, or other foreign particles that can impair the printout quality or
cause unnecessary wear to the printhead.
External media
feed slot
Note: The PC42t can only use ribbon that is “ink out,” which means that
the ribbon is loaded with the inked side (the dull side) facing out.
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Chapter 1 — About the Printer
PC42t Desktop Printer User Guide 11
1 Press in on the cover latches on both sides of the printer and open
the cover.
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Chapter 1 — About the Printer
12 PC42t Desktop Printer User Guide
2 Insert one ribbon adapter into the thermal transfer ribbon roll and
insert the other ribbon adapter into the empty ribbon takeup core.
If your media is not very wide, center the media and the empty ribbon
takeup core on the ribbon adapter.
Note: The process to load ribbon with the .5-inch ribbon adapter is
exactly the same as this procedure.
0 1
1 2
2 3
3
0 1
1 2
2 3
3
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Chapter 1 — About the Printer
PC42t Desktop Printer User Guide 13
3 Place the thermal transfer ribbon roll between the rear ribbon
holders. The ribbon should come off of the roll as shown in the
illustration.
4 Place the empty ribbon takeup core between the front takeup core
holders.
5 Make sure both ribbon adapters are “locked” into the ribbon wheels
on the left side of the print and ribbon mechanism.
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Chapter 1 — About the Printer
14 PC42t Desktop Printer User Guide
6 Press in on the top of both locking tabs to open the print and ribbon
mechanism.
7 Feed the ribbon down through the opening in the bottom of the print
and ribbon mechanism, over the printhead and the front of the
mechanism, and attach it to the empty takeup core.
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Chapter 1 — About the Printer
PC42t Desktop Printer User Guide 15
8 Turn the slack wheel to take up slack in the ribbon. Make sure the
ribbon surface is smooth, that the ribbon is winding correctly, and that
both of the white ribbon gears are rotating together.
9 Close the print and ribbon mechanism and press down until both
locking tabs snap into place.
10 Close the printer cover.
11 Make sure you configure these printer settings:
• Thermal transfer printing
• Media type
• Media width and length
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Chapter 1 — About the Printer
16 PC42t Desktop Printer User Guide
12 Press and hold the Print button to print a test label. For help, see
“About Test Labels” on page 19.
Connect the Printer to Power
1 Connect the power adapter to the power port on the rear of the
printer.
2 Connect the power adapter to AC power. When the adapter is
connected to AC power, the green LED in the adapter connector
turns on and stays on.
3 Press the Power switch to turn the power on. As the printer starts up,
the green LED turns on and blinks.
The green LED turns on solid green when the printer is ready to print.
You can now set the printer command language or print a configuration
label. For help, see “How to Set the Printer Command Language” on
page 17 or “About Test Labels” on page 19.
About Printer Command Languages
A printer command language is a set of instructions that controls printer
functions:
• Configure the printer.
• Return the status of the printer.
• Control peripheral devices.
• Format a label or receipt for printing.
The printer supports these command languages and language simulator
support options:
• Direct Protocol (DP)
• ESim (EPL command language simulator)
• ZSim (ZPL command language simulator)
Caution: Use only the AC power adapter supplied with the printer.
The use of a power adapter not approved by Honeywell voids the
product warranty and may damage the printer.
Caution: Turn the printer off when not in use.
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Chapter 1 — About the Printer
PC42t Desktop Printer User Guide 17
About Direct Protocol
Direct Protocol (DP) is a flexible printer language that uses an intuitive
English-like syntax. Direct Protocol lets you combine predefined layouts
and variable data to create labels, tickets, and tags. If you are using bar
code software, like BarTender, select Direct Protocol (the factory default)
as your printer command language.
About ESim
ESim (EPL command language simulator) interprets Eltron® printing
language commands. If you are sending EPL label files to the printer,
select ESim as your printer command language. For more information,
see the ESim Command Reference Manual.
About ZSim
ZSim (ZPL-II command language simulator) interprets Zebra™
programs without requiring any host programming changes. If you are
sending ZPL label files to the printer, select ZSim as your printer
command language. For more information, see the ZSim Command
Reference.
How to Set the Printer Command
Language
You can use one of these methods to change the printer command
language:
• Print button
• Printer web page (with Ethernet option installed)
• Printset. For more information, see “Configure the Printer with
PrintSet” on page 27.
You may need to configure the media type and print method when you
set the command language through the printer web page or the printer
configuration software (not applicable when setting the printer command
language with the Print button).
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Chapter 1 — About the Printer
18 PC42t Desktop Printer User Guide
Set the Command Language with the Print Button
1 Make sure the printer has media and ribbon (if necessary) installed.
2 Turn off the printer.
3 Press and hold the Print button.
4 Turn the printer on. The green LED turns on and blinks.
The printer calibrates the media, prints out a configuration label, and
then it prints labels with the different command languages one at a
time at two second intervals.
5 When the label prints out with the command language you want to
use, release the Print button.
Set the Command Language from the Printer Web
Page
To set the command language from the printer web page, you need to
turn on the printer and connect to your Ethernet network.
1 Make sure that the printer has media and ribbon (if necessary)
installed.
2 On your PC, open a browser.
3 In the Location or Address bar, type the printer IP address and
press Enter. The printer web page appears.
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Chapter 1 — About the Printer
PC42t Desktop Printer User Guide 19
4 Click Login. The Login page appears.
5 Type your Username and Password and click Login. The default
username is itadmin and the default password is pass.
6 Click the Configure tab.
7 Click System Settings > General.
8 Select the desired printer command language from the Command
Language list, and then click Save.
9 Click the Services tab.
10 Click Restart Printer, and then click Restart. The printer restarts in
the command language you selected.
About Test Labels
You can print a test label to check print quality and get configuration
information, including lists of the fonts, images, and applications installed
on the printer. Use one of these methods to print a test label:
• when you turn on the printer.
• when the printer is ready to print.
• with the printer configuration software.
You can also print test labels from the printer web page, which requires a
network connection to a desktop PC. You need to know the printer IP
address to view the printer web page. It takes around 10 seconds to
acquire the IP address when you connect the printer through Ethernet. If
the test label shows the IP address as 0.0.0.0, wait 10 seconds and then
print another test label.
Print a Test Label When You Turn on the Printer
You can print a test label when you first turn on the printer.
1 Make sure that the printer has media and ribbon (if necessary)
installed.
2 Connect the printer to power and turn on the printer.
3 Press and hold the Print button until the printer calibrates the media,
prints a configuration label, and then lets you select the printer
command language.
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Chapter 1 — About the Printer
20 PC42t Desktop Printer User Guide
Print a Test Label When the Printer is Ready to Print
You can print a test label when the printer is sitting idle and ready to
print.
1 Make sure that the printer has media and ribbon (if necessary)
installed.
2 Press and hold the Print button until the printer advances media to
the beginning of the next label. The printer will then print out a
Configuration label.
Page: 27
21
2
Connect the Printer
This chapter explains how to download the Windows® printer
drivers and connect the PC42t printer to your PC and an
Ethernet network.
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Chapter 2 — Connect the Printer
22 PC42t Desktop Printer User Guide
Install Printer Drivers
Use InterDriver to install Microsoft Windows printer driver software on
your PC. InterDriver is included on the PrinterCompanion CD that
shipped with your printer. If you have not yet installed drivers on your PC,
run the PrinterCompanion CD and follow the instructions to connect your
printer and install the drivers.
If you do not have access to the PrinterCompanion CD but you still need
to install driver software, follow this procedure to download InterDriver
from the Honeywell website and install the drivers.
1 Open a web browser and go to www.honeywellaidc.com.
2 Select Products > Printers and Media > PC42t Economy Desktop
Printer.
3 From the Software tab, select the latest version of InterDriver and
save it to your PC.
4 Double-click the .exe file to install InterDriver.
5 When asked if you want the program to make changes to your
computer, click Yes.
6 Follow the instructions to install InterDriver.
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Chapter 2 — Connect the Printer
PC42t Desktop Printer User Guide 23
How to Connect the Printer to Your PC
You can connect the printer to your PC using one of these cables:
• USB cable
• Serial cable
Connect the Printer with a USB Cable
The printer supports USB connections to a desktop PC. You do not need
to set any parameters for USB communications.
1 Download and install InterDriver on your PC.
2 Connect one end of the USB cable to the USB device port on the
back of the printer and when prompted during the InterDriver
installation, connect the other end to your PC.
Connect the Printer with a Serial Cable
If you have the optional factory-installed serial port on your printer, you
can connect the printer to the serial port on a PC.
1 Connect one end of the serial cable to the connector on the back of
the printer and connect the other end to your PC.
2 Configure the serial port settings with the printer web page or with
PrintSet.
Note: You must install InterDriver to use a USB connection to a Windows
PC. For more information, see the PrinterCompanion CD that came with
your printer or the InterDriver installation instructions above.
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Chapter 2 — Connect the Printer
24 PC42t Desktop Printer User Guide
Connect the Printer to Your Network
If your printer has a factory-installed optional Ethernet port, you can
connect the printer to your network. By default, the printer is configured
to obtain an IP address through DHCP. If your network uses a different
method to assign IP addresses, you need to configure the IP address
assignment method by using your printer configuration software through
a USB or an optional serial connection.
1 Turn on the printer.
2 Connect one end of the Ethernet cable to the printer and the other
end to the network.
3 Print a configuration label to find the IP address for the printer. For
help, see “About Test Labels” on page 19.
It takes approximately 10 seconds after the printer LED turns steady
green to obtain an IP address. If the configuration label prints an IP
address of 0.0.0.0, wait 10 seconds and print another label.
4 Configure any necessary Ethernet settings through the printer web
page or PrintSet.
Connect a USB Device
You can use the USB host interface port on the printer to connect
keyboards, bar code scanners, or a USB storage device.
1 If you are connecting a USB storage device, make sure the device
has a single partition and is formatted as FAT16 or FAT32.
2 Connect the device to the USB host port.
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Chapter 2 — Connect the Printer
PC42t Desktop Printer User Guide 25
Configure the Printer
You can configure your printer:
• from the printer web page.
• with PrintSet. PrintSet is available on the PrinterCompanion CD. The
latest version is available from the Honeywell web site at
www.honeywellaidc.com.
Configure the Printer from the Printer Web Page
You can configure most network settings from the printer web page.
1 Start a web browser on your PC.
2 In the address field, type the IP address of your printer and press
Enter. The printer web page appears.
3 Click Login.
4 Type your Username and Password in the entry fields, and then
click Login. The default username is itadmin, and the default
password is pass.
Note: If you do not know the IP address of your printer, you can print
a configuration label. For more information, see “About Test
Labels” on page 19.
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Chapter 2 — Connect the Printer
26 PC42t Desktop Printer User Guide
5 Click Configure. The Configuration Summary page appears.
6 To see a list of printer settings, click Configuration Summary.
To configure printer settings, use the links in the navigation pane:
• For serial port settings, click Communications.
• For media, print quality, or performance settings, click Printing.
• For display, service, and general settings, and maintenance alert
message triggers, click System Settings.
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Chapter 2 — Connect the Printer
PC42t Desktop Printer User Guide 27
Configure the Printer with PrintSet
You can use PrintSet to easily change your printer configuration settings.
You can also use the setup wizards in PrintSet to guide you through
common configuration tasks.
1 Make sure that you have Windows XP or later running on your PC.
2 Install PrintSet from the PrinterCompanion CD.
3 Connect your printer to your PC using a serial, USB, or network
connection.
4 Launch PrintSet and start configuring your printer. For help, see the
PrintSet online help.
Upgrade the Firmware
You should check for periodic updates to the printer firmware. Updated
firmware can include bug fixes or additional features that you might find
useful. The latest version of the firmware is available from the PC42t
printer Software tab on www.honeywellaidc.com.
You can upgrade the printer firmware with a USB storage device.
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Chapter 2 — Connect the Printer
28 PC42t Desktop Printer User Guide
Download the Printer Firmware Update
Before you can upgrade the printer firmware, you need to download the
upgrade file from the Honeywell website.
1 Go to the Honeywell website at www.honeywellaidc.com.
2 Select Products > Printers and Media > PC42t Economy Desktop
Printer.
3 From the Software tab, select the latest firmware release and save it
to your PC.
Upgrade Firmware from a USB Storage Device
Use a USB storage device to upgrade the printer firmware.
1 Make sure the USB storage device has a single partition and is
formatted as FAT16 or FAT32.
2 Download the printer firmware from the Honeywell website.
3 Copy the firmware upgrade file (typically a .bin format) to the root of a
USB storage device.
4 Turn off the printer.
5 Insert the USB storage device into one of the USB host ports.
6 Turn on the printer.
As the firmware upgrade file is loaded into the printer, the status LED
blinks orange. This process may take several minutes.
When the printer status LED turns solid green, the printer is ready to
use.
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29
3
Troubleshoot and Maintain the
Printer
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Chapter 3 — Troubleshoot and Maintain the Printer
30 PC42t Desktop Printer User Guide
Contact Product Support
If you cannot find the answer to your problem in the “Printer Problems
and Possible Solutions” on page 32, try one of these options:
• To find an answer to your question yourself, you can search the
database at www.hsmknowledgebase.com.
• To ask an expert a question in the U.S.A. and Canada, call
1-800-782-4263.
• To contact an expert outside the U.S.A. and Canada, go to
www.honeywellaidc.com > Contact.
Before you call Product Support, make sure you have this information
ready:
• Printer serial number
• Printer configuration number
• Firmware type and version
• Printer command language
• Serial port settings (if applicable)
• Media settings
• Ethernet settings (if applicable)
You can find all of this information on the printer web pages or on a test
label.
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Locate the Printer Configuration and Serial
Numbers
You can also find the printer configuration and serial numbers on the
product label located on the bottom of the printer.
Configuration
Label
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Chapter 3 — Troubleshoot and Maintain the Printer
32 PC42t Desktop Printer User Guide
Printer Problems and Possible Solutions
Use this section to find possible solutions to printer problems.
Printer Problems and Possible Solutions
Problem Possible Solution
The status LED if off, but the
power is on.
Make sure the connectors on the power supply are securely
plugged into the printer and an AC outlet.
The status LED is green, but
the printer is not feeding media.
Make sure the correct type of interface cable is securely
plugged into both the printer and computer.
Only partial labels are being
printed.
Try these possible solutions:
• Make sure that the print and ribbon mechanism is fully
locked. Open the printer and lower the printhead
completely until both latches click into place.
• Check to see if a label is caught on the printhead. If you
find a caught label, remove the label and clean the
printhead. For help, see “Clean the Printhead” on
page 35.
The print quality is poor. Try these possible solutions:
• Clean the printhead. For help, see “Clean the
Printhead” on page 35.
• Make sure the ribbon is compatible with the media.
• Make sure the darkness setting is correct for the media
and ribbon combination.
The printer seems to be
working but nothing prints.
For direct thermal printing, try these solutions:
• Make sure that the heat-sensitive side of the media is
facing the printhead.
• Verify that the media is direct thermal media by firmly
running your fingernail on the surface of the media. If
you see a black line, the media is direct thermal.
The printing stops and status
LED is red.
Try these possible solutions:
• Use PrintSet to check the printer error status.
• There may be a media jam. Open the printer and check
for stuck labels or ripped perforations.
• If a “Printhead Lifted” error is reported and the printhead
is closed, make sure the round white sticker is present
on the right side of the print and ribbon mechanism.
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Chapter 3 — Troubleshoot and Maintain the Printer
PC42t Desktop Printer User Guide 33
How to Restore Default Settings
If you need to restore factory defaults at any time, you can use:
• the Print button.
• the printer web page.
• PrintSet.
Restore Default Settings with the Print Button
The easiest way to reset the printer to the factory default settings is with
the Print button.
1 Turn off the printer.
2 Press in on the cover latches on both sides of the printer and open
the cover.
3 Press in on the top of both locking tabs to open the print and ribbon
mechanism.
4 Turn the printer on.
5 When the status LED starts blinking green, press and hold the Print
button until the status LED turns off.
6 Make sure the media is loaded correctly.
7 Close the print and ribbon mechanism.
8 Close the cover.
The printer continues to print or
feed when it should stop
printing
Check to see if a stuck label is blocking the label gap
sensor. Open the top cover, remove the label, and clean the
printhead. For help, see “Clean the Printhead” on
page 35.
Printer Problems and Possible Solutions (continued)
Problem Possible Solution
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Chapter 3 — Troubleshoot and Maintain the Printer
34 PC42t Desktop Printer User Guide
Restore Default Settings from the Printer Web Page
If the printer is connected to an Ethernet network, you can restore
default settings from the printer web page.
1 On your desktop PC, start a web browser.
2 In the address field, type the printer IP address and then press Enter.
The printer web page appears.
3 Click Login in the upper right corner of the screen. The Login page
appears.
4 Type your Username and Password in the entry fields and then click
Login. Use the default username of itadmin and the default
password of pass.
5 Click the Services tab > Restore Defaults.
6 Select the settings you want to restore:
• Check the Network settings check box to restore defaults for all
network connections, such as IP address and network name.
• Check the User-Installed Files check box to erase all files you
uploaded to the printer memory.
• Check the System Settings check box to restore defaults for
system settings, such as media width.
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Chapter 3 — Troubleshoot and Maintain the Printer
PC42t Desktop Printer User Guide 35
7 Click Restore.
8 Click Yes to continue. The printer restarts and the settings you
selected are restored to default values.
Restore Default Settings with PrintSet
If you have PrintSet installed on your PC, you can use it to restore the
default settings on your printer.
• Use the Factory Default Wizard.
Clean the Printhead
Cleaning the printhead on a regular basis is important for the life of the
printhead and for the best print quality. You should clean the printhead
each time you replace the media. Follow this procedure to clean the
printhead using the cleaning card. If you need to clean additional residue
from the platen roller or tear bar, use a cotton swab moistened with
isopropyl alcohol.
1 Turn the printer off and disconnect the printer from power.
2 Open the printer, open the print mechanism, and remove the media
and ribbon (if installed).
3 Insert most of the cleaning card under the printhead, and then lower
the print mechanism.
4 Pull out the cleaning card and raise the printhead.
5 Wait for approximately 30 seconds to allow the cleaning fluid to
dissolve the residue.
6 Print a test label to check for print quality. For help, see “Print a Test
Label When the Printer is Ready to Print” on page 20.
7 Repeat Steps 3 through 5 if necessary.
8 If necessary, clean residue from the platen roller or tear bar with a
cotton swab moistened with isopropyl alcohol.
9 Once the parts are dry, replace the media (and ribbon) in the printer.
10 Close the printer, reconnect power, and turn on the printer.
Caution: Never use hard or sharp tools to peel away stuck labels or
other material. The printhead is delicate and can easily be
damaged.
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Chapter 3 — Troubleshoot and Maintain the Printer
36 PC42t Desktop Printer User Guide
Replace the Printhead
You need to replace the printhead periodically when it wears out due to
the rapid heating and cooling process used during printing. How often
you need to replace the printhead depends on factors such as what type
of images you print, the type of media or ribbon you use, the amount of
energy to the printhead, the print speed, and the ambient temperature of
the room you print in. The firmware detects the new printhead when you
restart the printer.
1 Turn off the printer and disconnect the power cord.
2 Press in on the cover latches on both sides of the printer and open
the cover.
3 Press in on the top of both locking tabs to open the print and ribbon
mechanism.
For a thermal transfer printer, remove the ribbon.
4 Pull the printhead latches apart one at a time until the printhead falls
forward away from the print mechanism.
5 Carefully slide the printhead out of the mechanism. The printhead is
still attached to the mechanism by a ribbon cable and a grounding
screw.
6 Unscrew the grounding screw with a #2 Phillips screwdriver.
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Chapter 3 — Troubleshoot and Maintain the Printer
PC42t Desktop Printer User Guide 37
7 Disconnect the cable from the printhead and remove the printhead
from the printer.
8 Insert the grounding screw into the grounding cable lug and then
fasten the screw to the new printhead.
9 Connect the ribbon cable to the new printhead.
10 Slide the printhead into the holders in the print mechanism.
11 Tilt the printhead up into the printer lid and press it into place.
12 When the printhead is in the correct position, the printhead latches
snap into place on the sides of the printhead.
For a thermal transfer printer, install the ribbon.
13 Close the print and ribbon mechanism and the cover.
Warning: Do not touch the printhead surface area.
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Chapter 3 — Troubleshoot and Maintain the Printer
38 PC42t Desktop Printer User Guide
Clean the Platen Roller
Follow this procedure to remove, clean, and replace the platen roller as
part of standard maintenance for the printer. You should check the platen
roller for debris each time you load media and clean it if dirty.
1 Turn the printer off and disconnect the power cord.
2 Press in on the cover latches on both sides of the printer and open
the cover.
3 Press in on the top of both locking tabs to open the print and ribbon
mechanism.
4 Remove the installed media (and ribbon).
5 Pry up on the end of the platen roller near the gear.
Caution: Never use hard or sharp tools to peel away stuck labels or
other material. The platen roller is delicate and can easily be
damaged.
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Chapter 3 — Troubleshoot and Maintain the Printer
PC42t Desktop Printer User Guide 39
6 Pull up on the platen roller to remove it from the printer.
7 Remove any adhesive residue from the roller with a cotton swab
moistened with isopropyl alcohol.
8 Reverse Steps 5 and 6 to install the roller.
9 Lower the print and ribbon mechanism and press down on each side
until the locking tabs snap into place.
10 Close the cover.
Clean the Interior of the Printer
To keep the interior of the printer clean:
• Make sure the media path is clean.
• Make sure sensor mylar covers are free of fingerprints, oil, dirt, and
dust.
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Chapter 3 — Troubleshoot and Maintain the Printer
40 PC42t Desktop Printer User Guide
Clean the Exterior of the Printer
Make sure to keep the exterior of the printer clean. Maintaining a clean
exterior will reduce the risk of dust or foreign particles reaching the
inside of the printer and affecting printer functionality. Make sure to keep
the surface surrounding the printer clean as well.
Honeywell has tested and recommends these cleaning products for
compatibility with the exterior of the PC42t printer.
Recommended Cleaners
Manufacturer Product
Homax Goo Gone
Johnson Virex TB
Metrex Cavi Wipes
Multiple suppliers 70% isopropyl alcohol
Ammonium chloride 10%
Ethylene glycol screen cleaner
Sodium hypochlorite 6%
Orange-Sol Multi-Use Citrus
PDI SANI-CLOTH HB
SANI-CLOTH PLUS SUPER
SANI-CLOTH
PDI and others Alcohol Prep Pads
Quest Chemical Corporation Grime Buster
Spartan Super HDQL 10
Surgipath Cloro-Wipe Towelette
Techspray Renewal Eco-Shower
Veridien Viraguard ®
Vernacare Tuffiewipes
Page: 47
41
A
Specifications
This appendix contains specifications for the PC42t printer.
Page: 48
Appendix A — Specifications
42 PC42t Desktop Printer User Guide
Printer Specifications
PC42t Physical Specifications
Dimensions: 226 mm x 297 mm x 175 mm
(8.9 in x 11.7 in x 6.9 in)
Weight: 2.5 kg (5.5 lbs)
Power Supply Requirements: 100–240 VAC, 50–60 Hz, 1.5 A
Operating Temperature: 5 °C to 40 °C (41 °F to 104 °F)
Storage Temperature: -40 °C to 60 °C (-40 °F to 140 °F)
Relative Humidity: 15 to 80% non-condensing
PC42t Print Speed, Resolution, and General Media Specifications
Print Mode: Direct thermal, thermal transfer
Print Speed (variable): 50, 75, and 100 mm/sec (2, 3, and 4 ips)
Print Resolution: 203 dpi: 8 dots/mm
Print Width: 104 mm (4.09 in) max
Media Width: 25.4 to 110 mm (0.99 to 4.33 in)
Label Roll Diameter (maximum): 127 mm (5 in)
Label Length (minimum): 9.60 mm (.34 in)
Gap Length Between Labels: 2 to 4.5 mm (0.08 to 0.18 in)
Black Mark Length: 3 to 5 mm (0.12 to 0.19 in) can be adjusted from
center to extreme left
Media Thickness: 0.0762 to 0.254 mm (3 to 10 mil)
Liner Opacity (maximum): 76% (TAPPI T425)
Ribbon Width: 30 to 110 mm (1.18 to 4.33 in)
Ribbon Roll Diameter (maximum): 68 mm (2.68 in)
Ribbon Core (I.D.): 25.2 to 25.6 mm (0.99 to 1.01 in)
Ribbon Core Length: 30 to 110 mm (1.18 to 4.33 in) notched or notchless
Ribbon Wound Ink Side: Out only
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Appendix A — Specifications
PC42t Desktop Printer User Guide 43
Memory
128 MB flash
64 MB SDRAM (printer use of memory will result in a lower value)
(optional) USB memory device, up to 32 GB
Supported Command Languages
Direct Protocol
ESim
ZSim
Sensors
Label gap sensor
Headlift sensor
Ribbon out sensor
Black mark sensor
Network Services
FTP
Line Printer Remote Protocol (LPR)
Telnet 9100
DHCP
Raw TCP
BOOTP
Web page
Support 10/100 Mbps Fast Ethernet (10BASE-T, 100BASE-T)
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Appendix A — Specifications
44 PC42t Desktop Printer User Guide
Universal Font Scaling Technology and Standard Latin Fonts
Andale Mono
Andale Mono Bold
Univers
Univers Bold
Univers Condensed Bold
OCR-A
OCR-B
CG Triumvirate Condensed Bold
MHeiGB18030C_Medium (Simplified Chinese GB18030)
Supported Font Types
TrueType
OpenType
Bitmap
Supported Graphic File Types
Supports 1-bit color depth (black and white) only:
PCX
PNG
GIF
BMP
Drivers
Support for Microsoft Windows XP, Vista, Windows 7, Server 2003, and
Server 2008
Supports 32-bit and 64-bit editions
InterDriver also supports Windows 8 and Windows Server 2012